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Details:

In order to view important troubleshooting information about your email, you may 
need to send or view the email ('Internet') headers.
To do this in Outlook 2003:

Select the message and right click
Select 'Options' from the drop-down menu
The Internet headers will be shown. The box may look 'greyed out' but you can 
select and copy the text
Select the header text (Press <ctrl>+<a> to 'Select All' if you wish)
Right click and choose 'copy' or from the keyboard press 
<ctrl>+<c>

The text of the headers in now in the computer's memory. You can now paste the 
text into an email message.