knowledge base

Details:

In order to view important troubleshooting information about your email, you may 
need to send or view the email headers.
To do this in Outlook Express:

Select the message and right click
Select 'Properties' from the drop-down menu
Select the 'Details' Tab
Click the 'Message Source' Button
Select the header text (it will be bold)
Right click and choose 'copy' or from the keyboard press 
<ctrl>+<c>

The text of the headers in now in the computer's memory. You can now paste the 
text into an email message.